Privacy Policy

1. Introduction

Hutch Technologies, LLC (“Hutch”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you or your organization use our software-as-a-service platform and related services (the “Services”).

This policy applies to all users of our platform and services. By using Hutch, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

When you register for and use Hutch, you provide us with:

• Account Information: Your name, email address, business name, and business address
• Project Data: Details about your staging projects, including client information, project timelines, inventory assignments, and project documentation
• Financial Data: Revenue, invoicing information, and financial reporting data that you input into the system
• Communication Data: Information from your communications with our support team

Information Collected Automatically

When you use our Services, we automatically collect:

• Usage Information: How you interact with our platform, features used, and performance metrics
• Device Information: Browser type, operating system, IP address, and device identifiers
• Log Data: Access times, pages viewed, and system activity

Payment Information

Payment processing is handled entirely by our third-party payment processor, Stripe. We do not collect or store credit card numbers, bank account details, or other payment method information. Stripe's privacy practices are governed by their privacy policy.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our Services
• Process payments and manage your account
• Communicate with you (e.g., system updates, security alerts, support messages)
• Respond to your requests and provide customer support
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Analyze usage patterns to improve user experience

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining appropriate safeguards.

5. Data Retention

We retain your account information and associated data for as long as your account remains active. When you close your account, we will delete your personal information within 90 days, except where we are required to retain it for legal or legitimate business purposes (such as tax records or legal compliance).

6. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers, such as:
  • Payment processors
  • Hosting providers
  • Analytics services
  • Customer support platforms
• Law enforcement or regulatory bodies, if required by law
• Successor entities, in the event of a merger, acquisition, or sale

Each third-party provider is contractually required to safeguard your information and use it only as necessary to provide their services.

7. Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, including court orders or subpoenas.

8. Your Rights and Choices

You retain ownership of all project and financial data you input into Hutch. We claim no ownership rights over your business data.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent (where processing is based on consent)
• Opt out of marketing communications

To exercise these rights, contact us at support@hutchstaging.com.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

support@hutchstaging.com

+1 (317) 436-3483